Merkl IT – Responding to customer demands twice as fast with the high-performance Flex System (case study)

Find out why Merkl IT replaced its previous servers with the easy-to-manage Flex System.

Founded in 2007 and based in Munich, Merkl IT specializes in providing reliable, cost-effective cloud-based services to mid-size companies across Europe. Competition in the cloud computing market has been intensified by a large influx of new entrants plus a shift in focus by existing IT service providers. Merkl IT decided to enhance its customer service by expanding its offerings, but first needed to cut the time spent by staff on cumbersome administrative tasks.

Discover how investing in the Flex System has revolutionised Merkl IT’s approach to customer service. Read the full case study here.