Services and warranty: The cycle of life

Lenovo® offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo IT assets. We partner with you to provide a single source solution designed specifically to address the needs of your organization, whether you’re a one-person business or a global enterprise.

At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better SLAs and generate greater end-user satisfaction. Let Lenovo Services unique offerings and expertise help you get the most out of your PC investment.

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FACTORY
INTEGRATION

Enables accurate configuration and encryption of your PCs before shipment. You`ll have asset readiness and security from day one

DEPLOYMENT
AUTOMATION

Streamlines and maximizes the efficiency of your deployments by automating mundane and time intensive desk-side tasks.

MANAGED
SERVICES

Outlines the development and execution of sustainable corporate PC management stragegy.

WARRANTY
EXTENSIONS
& UPGRADES

A fixed term, fixed-cost solution to accurately budget for PC expenses while allowing to vary response time and service level to match your needs.

PREMIUM
SUPPORT

One-stop solution for non-warranty challenges with network, security and software setup, performance tune-up and more.

PRIORITY
TECHNICAL
SUPPORT

24×7 priority call routing to Lenovo`s advanced-level technicians, electronic incident tracking, and escalation management.

ACCIDENTAL
DAMAGE
PROTECTION

Supports you beyond the standard system warranty by providing coverage for damage due to electrical surge, liquid spills, drops or bumps.

KEEP YOUR
DRIVE

Allows you to retain your drive if it should happen to fail and improve your data security.

ONLINE DATA
BACKUP

Provides a secured, automatic online remote storage solution with world-class military grade encryption.